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Privacy Policy

Effective Date: July 14, 2026

Servus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry through our contact form. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We collect information you voluntarily provide when you fill out our "Get Started" form, including:

  • Full name
  • Business name
  • Email address
  • Phone number (optional)
  • Services you are interested in
  • Your biggest customer pain point
  • Marketing and SMS communication preferences

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages, through cookies and analytics tools (see Section 5).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide the services you request
  • Send you marketing emails if you have opted in (you may unsubscribe at any time)
  • Send you marketing SMS messages if you have opted in (reply STOP to cancel)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and protect the security of our platform

3. SMS / Text Message Communications

If you opt in to SMS communications, you agree to receive recurring automated marketing text messages from Servus at the phone number provided. Consent is not a condition of purchase.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to cancel. Reply HELP for help.
  • For support, contact us at daniel.c.fedak@gmail.com or 908-902-1994.

We comply with the federal Telephone Consumer Protection Act (TCPA) and applicable state law.

4. Email Communications

If you opt in to email communications, we may send you marketing emails about our services, promotions, and updates. Every marketing email includes an unsubscribe link. We comply with the CAN-SPAM Act. To opt out, click the unsubscribe link in any email or contact us directly at daniel.c.fedak@gmail.com.

5. Cookies and Analytics

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. Specifically, we use:

  • Google Analytics (GA4) — to measure page views, sessions, and user interactions. Google may use this data in accordance with its own privacy policy.
  • RudderStack — for customer journey analytics to understand how visitors navigate our site.

You can opt out of analytics tracking by declining cookies when prompted on your first visit. You may also use browser settings or tools such as the Google Analytics opt-out browser add-on to prevent data collection.

6. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

  • Brevo (Sendinblue) — for email and SMS marketing. Brevo stores your contact information in accordance with its own privacy policy.
  • Supabase — for secure database storage of submitted inquiry forms.
  • Google — for analytics and advertising (if applicable).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We may also disclose your information where required by law or to protect our legal rights.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry form submissions are retained for the duration of our business relationship and up to three (3) years thereafter.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at daniel.c.fedak@gmail.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at daniel.c.fedak@gmail.com.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. We comply with applicable New Jersey consumer protection regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: